Faqs

Faqs


Generally, most carpets take about 4 to 8 hours to dry after cleaning

It usually takes anywhere between 1-4 hours depending on the amount of air movement and humidity level.

We use heavy duty latest technonoly truckmounted equipment in the cleaning industry.

95% of the time most stains do not resurface. We always treat spots, stains and soil deeper. Not knowing the source or the age some stains will be considered permanent.

We only operate in areas no higher than third floor.

Hard to say! That vary from place to place. Each job may be different, depending on the type of cleaning, number of area to be cleaned or what floor level.  Let's say approximately.7 to 20 minutes per room.

We believe that cleaning should be simple along wirh saving. At 24Hr Pure Carpet Care, there is no middle man, no hidden fees which means we pass the savings on to you. If you're looking for cheap price be careful out there but, if you want quality work and fair pricing you're in the right place.

Customers are welcomed or required to move furniture(s) prior to our arrival. We would occasionally move few light furnitures on the way as we only clean opened or exposed surfaces.

We do not call it chemical but instead, eco-friendly solutions simply because we believe that cleaning should be PURELY SIMPLIFIED and most importantly SAFE for for the entire family. Rest assured.

We service the entire metro Atlanta and surrounding counties.

If you are looking for deals or special offers, you are in the right place. Please check our updated special offers page weekly.

Not knowing the origine, nature or life of stains, some but not all may be permanent or in the backing of carpet. Most food stains or water based like some juices or markers will easylly disappear without any treatment or stain removal applications.
Usuallty hard stains like kool aid, wine, coffee, paint, make up, mascara, nail polish, hair dye or more will require additional application.or be consired permanent.
My berber carpet bucked up after cleaning. What happen?
Most of the times, carpet will retun normal after dried.

In the cleaning industry, anyone who assure removing any pet stain or odor completely maybe hidden something from you. Guaranteed!
At 24Hr Pure Carpet Care, we guarantee Best possible cleaning but removing any stain or odor completely is something we do not guarantee. Note: pet stains/odor will turn Some stains stains may be permanent if not taking care of the first 24=48 hours or more.
In most cases, we are able to treat, clear or neutralize pet odor and stain followed by a thorough cleaning.

We suggest to our residential customers the following:
move as many things off carpet as they can  Perform a light vacuuming to pick up hair, debris. Running water should be available and closest possible parking to the property to do the work.Do you confirm appointments by phone call or email?
On the scheduled day day, we'll call 30 minutes to an hour earlier. We also confirm dates/times at your initial scheduling day.

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