How to Prepare

How to Prepare


Your Deal Description:

Includes:

  • Eco-Friendly Deep Steam Cleaning. Pre-Inspection, Spot, Stain, Soil and all Traffic Lane Pre-Treatment
  • Deep Steam Cleaning
  • Contamination filter Extraction
  • Fiber Deodorizing

How to Prepare for Your Carpet Cleaning:

  1. Gated community Please have your access code Ready for us prior to arrival or entering. We do not search name at key pad.

  2. No service will be provided without the presence of the resident, owner or a related person.

  3. Light vacuuming is recommended to remove loose debris and hair prior to our arrival.

  4. We kindly advise putting pets away during our service visit for safety precaution.

  5. Expect a 30-60 minutes courtesy call on your scheduled date ONLY (30-60).

  6. Due to high demand of our services, we’re working hard to help every customer in a timely manner.

  7. We will move on to the next customer if unable to communicate with you.

  8. 24Hrs advance notification is required for any rescheduling or voucher subject to forfeiture.

  9. Running water supply must be available in order to perform the cleaning job.

  10. We do not move heavy furniture; we’ll only clean opened or exposed surfaces.

  11. The average drying time is between 3-8 hours or up to 24 hours depending on the amount of air flow. We highly recommend switching ceiling on, AC between 70-78 degrees or windows and doors opened.

What You Need to Know:

  1. Due to our truckmount system or equipment, we are unable to provide service in areas located more than 200 feet from the truck This is not negotiable.

  2. The closest available parking to jthe ob site is required and should be cleared prior to our arrival.

  3. Additional fee may apply for heavily soiled or stained carpet; will discuss before cleaning.

  4. Room larger than 15×15 is equal two rooms

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