Your Deal Description:
How to Prepare for Your Carpet Cleaning:
Gated community Please have your access code Ready for us prior to arrival or entering. We do not search for name at key pad.
No service will be provided without the presence of the resident, owner or a related person.
Light vacuuming is recommended to remove loose debris, dog or cat hair prior to our arrival.
We humbly advise putting pets away during our service visit for safety precaution. (Some pets can be really loud and aggressive thinking that we’re invading their property).
Expect a 30-60 minutes courtesy call on your scheduled date ONLY
Due to high demand of our services, we’re working hard to help every customer in a timely manner.
We will move on to the next customer in line if unable to contact you.
24Hrs advance notification is required for any rescheduling
Running water supply must be available in order to perform the cleaning job.
We can move light or small items. We’ll only clean opened or exposed surfaces.
The average drying time is between 3-8 hours or up to 24 hours depending on the amount of air flow. We highly recommend switching ceiling on, AC between 70-75 degrees or windows and doors opened.
What You Need to Know:
Due to our truckmount system or equipment, we are unable to provide service in areas located more than 200 feet from the truck This is not negotiable.
The closest available parking to the job site is required and should be cleared prior to our arrival.
Additional fee may apply for heavily soiled or stained carpet; will discuss before cleaning.
Room larger than 15×15 is equal two rooms